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WHITE PAPER - BALANCING ACT: DATA EXPLOSION VS. REVENUE MONETIZATION
Comptel and independent analyst firm Heavy Reading have released a white paper that explores how communications service providers (CSPs) can use next-generation mediation platforms to effectively manage the growth in data traffic and monetize advanced network and subscriber services.
To receive a free copy of the white paper, please send email to info@comptel.com.
COMPTEL WHITE PAPER: WHAT DOES THE FUTURE HOLD FOR FULFILLMENT?
As we stand on the threshold of ‘Future Telco’, traditional OSS/BSS architecture needs to change, and service fulfillment with it. Comptel's newest white paper discusses what this means for Fulfillment.
To receive a free copy of the white paper, please send email to info@comptel.com.
COMPTEL AND CUSTOMER EXPERIENCE
The quality of customer experience is increasingly recognized as the key to survival and success for communication service providers (CSPs).
Getting a profitable return on broadband network investments depends on maximizing the length of customer contracts and convincing customers to buy additional services and content. This in turn depends on whether CSPs can offer customers what they want – reliable high speed services, efficiently delivered at a competitive price, and good customer care – in other words, a good customer experience.
SURVEY FINDS MAJORITY OF MOBILE BROADBAND USERS READY AND WILLING TO PAY FOR A HIGHER QUALITY OF EXPERIENCE
A new mobile broadband research, commissioned by Comptel Corporation has revealed that 62% of consumers are now ready and willing to pay for a higher quality of experience (QoE). Also, 61% percent of respondents indicated that they wanted personalized service and price plans.
Seventy-four percent of respondents who are willing to pay for a higher QoE said that they are prepared to spend more money just for faster download speeds.
The study, which was executed by independent research firm Vanson Bourne last month, polled 2000 consumers from across the United Kingdom, France, Germany and United States on their mobile broadband usage and their satisfaction with CSPs' service plans.
To receive a free copy of the report, please send email to info@comptel.com.
COMPTEL AND LONG TERM EVOLUTION
The next phase of mobile broadband will be based on Long Term Evolution (LTE), promising high bandwidth, low latency connections – and exciting new customer experiences.
We anticipate that subscriber migration from 3G to LTE will reach critical mass in 2013, or even earlier in some advanced markets. This means that required changes need to be implemented into Operations and Business Support Systems (OSS/BSS) now.
COMPTEL CONTROL AND CHARGE
Take charge of your services!
"Separate policy control and charging functions slow down CSP innovation," said Simo Sääskilahti, senior vice president, products and solutions, and deputy CEO, Comptel. "Comptel Control and Charge enables operators to more quickly and easily introduce new, convergent services. At the same time, our solution allows them to increase revenue and cost savings, as there are fewer systems to be managed, and the number of touch points is reduced."
POLICY CONTROL - TAKE CHARGE OF YOUR SERVICES TO MAINTAIN CUSTOMER SATISFACTION
The Stratecast white paper Policy Control - Take Charge of Your Services to Maintain Customer Satisfaction discusses how effective customer-focused policy management should involve four major components:
- a customer usage identification and data collection function
- a policy definition and management function
- a policy enforcement function
- a real-time rating and charging engine
COMPTEL DYNAMIC SIM MANAGEMENT
Just in Time Number and Service Delivery
Comptel Dynamic SIM Management is a modular solution that allows communications service providers (CSPs) to improve efficiency of SIM management, as well as offer more personalised services at reduced costs.
The solution addresses two main areas: the just-in-time allocation of numbers and services; and the full lifecycle management of SIM cards – from order to deactivation.
COMPTEL FOR CLOUD
Cloud services are growing fast and have real revenue potential, but just like any other communications service provider offering, they need to be closely managed. If you can't define and deliver your services efficiently, charge appropriately and keep your customers satisfied, this won't be a profitable business.
Comptel's tightly integrated Comptel Dynamic OSS takes you all the way from service definition to customer charging, within a Cloud context. It allows you to, for example, manage the resources needed to provide cloud-based services and collect usage information for analysis, reporting and charging purposes. Read more
EVENTS
- Jan 29 - 30TELSA
- Jan 30 - Feb 03Cisco Live 2012 London
- Feb 07 - 08Management World Asia
- Feb 27 - Mar 01Mobile World Congress 2012
- Mar 08Scandinavian Agile Conference
PAULO FERRO'S INTERVIEW AT FUTURECOM
Paulo Ferro, Sales Director, Americas, Comptel, was interviewed by TeleSemana at Futurecom 2011. In the interview (in Spanish) he discusses Comptel's position as a Fulfillment provider and on the likely core license growth in the region.
COMPTEL'S 25TH ANNIVERSARY
This year, we at Comptel are celebrating our 25th anniversary - a remarkable achievement in the still relatively young software industry. During these years, Comptel has become a partner to leading operators worldwide and built a position that continues to be a foundation for our future.
ANNUAL REPORT 2010
You can order the report in English or Finnish by email to communications@comptel.com.
DYNAMICS OF OSS
COMPTEL FOR CLOUD
TAMING THE FRANKENNETWORK
Comptel's Guide to Monster Taming!
Learn how to tame a FrankenNetwork with Comptel Control and Charge: develop leaner, smarter and more agile OSS.
Comptel products
Comptel Control and Charge | Comptel Convergent Mediation | Comptel Charging | Comptel Policy Control |Comptel Bandwidth Management | Comptel Roaming Cost Control | Comptel Interconnect Billing | Comptel Roaming Management | Comptel Catalog | Comptel Fullfilment | Comptel Order Management | Comptel Provisioning and Activation | Comptel Service and Resource Inventory | Comptel Dynamic SIM Management | Comptel TETRA
