Heavy Reading and Comptel Outline Key Role for Telcos in New Era of Smart Living

19 April 2016

White Paper Presents Blueprint for Enabling Smart City and Personalised Digital Life Services by Harnessing Smart Data Aggregation and Real-Time Analytics in the Internet of Things (IoT) 

HELSINKI, Finland— 19 April 2016—Comptel Corporation (OMX Helsinki: CTL1V) and Heavy Reading today published a white paper that addresses the unique opportunity for telecom operators presented by the influence of IoT, smart cities and smart living on evolving digital lifestyles. The paper offers a blueprint for how operators can leverage intelligent fast data and real-time analytics to enable smart living as part of a broad IoT service strategy, with findings supported by Heavy Reading’s global survey of communications service providers (CSPs).

As the megatrend of urbanisation accelerates, telcos have a significant opportunity to improve urban dwellers’ digital experiences by anticipating customer needs and delivering in-the-moment digital services by tapping into their wealth of data.

Critical to telcos’ central role will be their ability to collect, aggregate and analyse the data intelligence from various silos, and act on findings fast enough to support service delivery expectations. Heavy Reading found that CSPs are already in agreement, with 70 per cent of those surveyed believing that the analysis of data in real-time is very important or critical.

“Telcos not only bring the technical and network capabilities required for the development of smart cities, but they stand to play an even more important role in smart living with the insight they have into how consumers behave,” said Steve Bell, Senior Analyst, Heavy Reading.

“If operators are to thrive in Nexterday, they need to become holistic partners in consumers’ digital lives, as well as cooperating with city governments and industry partners,” said Veli-Pekka Luoma, Director of Advanced Analytics for IoT, Comptel. “This is where real-time data analytics and decision-making can play a powerful role. Comptel helps telcos make sense of the vast amount of data available, turning it into valuable digital assets that can power better decisions and actions.”

Comptel will highlight key takeaways from this white paper at IoT Nordics, taking place 19-20 April 2016 in Helsinki, Finland. The white paper will be presented by Veli-Pekka Luoma during his session, “Smart Living with IoT,” at 9:55 a.m. on 19 April.



  • Download a copy of the Heavy Reading white paper, “Smart Cities & Smart Living: The Role of Telecom Operators.”
  • Learn more about how Comptel is enabling digital and communications service providers and global enterprises to act on Intelligent Fast Data.
  • Watch Comptel’s Intelligent Data webinar to learn more about how the real-time analysis of data is transforming organizations, and an interview with Heavy Reading’s Steve Bell about CSP’s IoT approaches and strategies.
  • Connect with Comptel on its blog and on Twitter and LinkedIn.


About Comptel Corporation

Life is digital moments. Comptel perfects these by transforming how you serve, meet and respond to the needs of “Generation Cloud” customers.

Our solutions allow you to innovate rich communications services instantly, master the orchestration of service and order flows, capture data-in-motion and refine your decision-making. We apply intelligence to reduce friction in your business.

Comptel has enabled the delivery of digital and communications services to more than 2 billion people. Every day, we care for more than 20% of all mobile usage data. Nearly 300 service providers across 90 countries have trusted us to perfect customers’ digital moments. For more information, visit www.comptel.com.


Further Information

Jukka Jänönen
Comptel Corporation
Global Communications Manager
+358 9 700 1131