Comptel Unveils Intelligent User Interfaces for Digital Services Lifecycle Management

11 October 2016

New Operational User Interfaces for FlowOne V Boost Productivity and Streamline NFV Service Orchestration Processes 

HELSINKI, Finland— 11 October 2016—Comptel Corporation (OMX Helsinki: CTL1V) today announced that it has added a set of operational user interfaces (UIs) to its FlowOne V solution, tailored for specific user groups within service providers. The UIs are designed to increase productivity, empower the critical service orchestration processes behind frictionless delivery of end-to-end virtualised services, and accelerate time-to-market.

FlowOne V, which was launched at GSMA Mobile World Congress this year, incorporates virtualised network function (VNF) onboarding and service chaining, digital service design and orchestration, and dynamic, closed-loop service assurance. By providing a holistic, end-to-end view and orchestration of digital services, it allows operators to transform their current service delivery processes by connecting the cloud and physical resources (e.g. compute, storage, network) with business management processes and systems (e.g. customer care, billing, customer order management).

With the addition of four new intuitive UIs called “Hubs,” FlowOne V translates the service orchestration process into routine tasks, specific to individual user groups. The UIs strengthen the solution with inbuilt intelligence, including the normalisation of service terminology between multiple platforms to make them easily manageable and reusable components, and the validation of service specifications to avoid unnecessary mistakes.

“Intuitive operational UIs are a key factor for increasing the speed at which services can be developed, verified, deployed and improved – consequently reducing time-to-profit and increasing customer satisfaction,” said Antti Koskela, executive vice president, Comptel. “But with so many different user groups of varying backgrounds, roles and skill levels, UIs must be tailored to correspond exactly to their specific needs. By adding this new functionality to FlowOne V, we’ve created a new paradigm for operationally managing NFV and SDN, empowering service providers to more effectively specify, test and deliver services across virtual, physical and IT domains.”

 

The four new UIs include:

  • DesignHub™ assists network service designers to onboard new components or service specifications, design and verify end-to-end services, and publish them into commercial sales channels.
  • OrderHub™ empowers service delivery teams with a clear view of the order delivery status.
  • LifecycleHub™ equips customer service professionals with visibility into the status of deployed services, policy control and service performance history.
  • SystemHub™ provides a clear dashboard view for system administrators of system status, user access control and an audit trail.

 

Resources

  • Learn more about the superhero capabilities of FlowOne.
  • Book a demo of the FlowOne V Operational Hubs at SDN & OpenFlow World Congress Booth 55, taking place 10-14 October in The Hague, Netherlands, by emailing comptel.marketing@comptel.com
  • Download Gartner’s Competitive Landscape: Digital Multichannel IT Solutions for CSPs, Worldwide, 2016, which features Comptel and its FlowOne Fulfillment capabilities
  • Download a copy of the Heavy Reading research report, “Digital Service Lifecycle Management: How Communications Service Providers Can Play.”
  • Connect with Comptel on its blogTwitter and LinkedIn

 

About Comptel Corporation

Life is digital moments. Comptel perfects these by transforming how you serve, meet and respond to the needs of “Generation Cloud” customers.

Our solutions allow you to innovate rich communications services instantly, master the orchestration of service and order flows, capture data-in-motion and refine your decision-making. We apply intelligence to reduce friction in your business.

Comptel has enabled the delivery of digital and communications services to more than 2 billion people. Every day, we care for more than 20% of all mobile usage data. Nearly 300 service providers across 90 countries have trusted us to perfect customers’ digital moments.

For more information, visit www.comptel.com.

 

Further Information

Jukka Jänönen
Comptel Corporation
Global Communications Manager
+358 9 700 1131
jukka.janonen@comptel.com

March Communications
Hanah Johnson
+1 617 960 9875
comptel@marchcomms.com