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Comptel Fulfillment™
End-to-end order fulfillment
Comptel Fulfillment is the world's leading order fulfillment platform, combining a flexible approach to service design and build with robust, highly automated delivery capability across multiple networks and service platforms.Comptel Fulfillment bridges between customer order and service use – reducing costs, supporting service innovations and improving the quality of customer interactions with the communications service provider (CSP).
Highly aware of the business and technical context in which it operates, Comptel's Fulfillment understands the status and context both of the network & service platform and of the subscriber, ensuring that services are enabled fast, accurately and consistently – shortening time to revenue and minimizing costly fault resolution, even in complex service environments.
Central to Comptel Fulfillment is Comptel's pioneering catalog philosophy, which recognizes that few products are unique – most are made up largely of common, reusable service components which can be built, or discovered from the OSS. Comptel's Fulfillment is organized around this rationalized catalog, eliminating a common bottleneck in the rollout of products, and making the CSP much more responsive to market shifts and competitor initiatives. Open interfaces and standards allow third party services to be easily brought into the CSP's product mix.
Drawing on an extensive library of protocols and proven interfaces with network elements from the world’s leading vendors, Comptel's Fulfillment delivers robust, highly automated order fulfillment right out of the box. Where traditional fulfillment reflected the needs of a vertically-integrated, 20th century telecoms utility, Comptel Fulfillment supports the ambitions of an open, competitive 21st century technology business.
