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Comptel Control and Charge™
Take charge of your services!
Broadband traffic has surged in recent years and the spending on capacity needed to meet that demand has also grown. At the same time, Communications Service Providers' (CSP) revenues have not increased proportionally due to a fierce competition on prices and flat rate data bundles. Now, CSPs are seeking new ways to manage and monetise their broadband offering by providing more personalised services to their customers.
Policy control is seen as the means to achieve these goals. But policy control alone is not the answer, as much of the customer behaviour is influenced by financial considerations like prices and promotions. For that reason, CSPs need to couple policing capabilities tightly with charging. This combination gives CSPs integrated control of the whole customer experience – what is delivered, how and at what price – in a way that is highly responsive to dynamically changing market conditions.
Comptel Control and Charge is an integrated, modular solution that brings together Comptel’s existing, proven solutions for policy control (including bandwidth management and roaming cost control functionalities), charging and mediation on a single platform. With Comptel Control and Charge CSPs can balance raising customer satisfaction, increasing the amount they are willing to spend, and managing scarce resources and capacity.
Based on Comptel’s patented, highly scalable data processing platform, Comptel Control and Charge offers pre-integrated policy control, charging, rating, balance management, mediation, interconnect billing and roaming management functionality. As the solution modules are pre-integrated and based on the same platform, the cost of integration is greatly reduced. There are no overlapping functionalities or duplicate data storage, therefore the cost of introducing new services or policies is lower.
Comptel Control and Charge enables the CSP to optimise the quality of customer experience within the constraints of their service network – in other words maximising the revenue potential while controlling costs.
