Independent Software Vendors
Comptel is a trusted partner of Salesforce and our integrated approach to connecting the front and back office thus enabling the Lead to Activate story to become reality has won many plaudits. Our Service Order Validator app is available on Salesforces App Exchange and is the enabler in this ecosystem. Our unique ‘Enterprise Sales Transformation’ story for Service Providers incorporates an ecosystem of Salesforce for customer interaction, CloudSense for Configure, Price, Quote and Comptel assets for Order Management, Catalog, Inventory and activation enabled by world class integrators such as TCS and TechMahindra. This solution is in production and delivering value.
CloudSense provides Configure, Price, Quote solutions to service providers worldwide who have invested in enabling the Salesforce Platform as part of their customer management strategy. The solution complements Comptels FlowOne fulfillment suite by adding Customer Order Management, Commercial Catalog and CPQ capabilities tightly integrated with the Salesforce platform.
The Smallworld Network Inventory product provides a consolidated cross-technology end-to-end view of the telecommunications networks upon which services are delivered to customers. This comprehensive and integrated view of the entire network combines the fully connected, inside and outside plant of the physical network, with the services of the logical network.
Comptel has worked with GE to provide a unique approach to ensuring certainty in the fulfillment process by Federating the GE Smallworld Physical Inventory Capability and that of Comptels Sri logical Inventory. This enables Service Providers to ensure capability can be delivered with certainty from the Ground through to the Cloud.